How do I fix a Kobo eReader that will not turn on with the power switch?
Answer
Start with a full charge and a forced restart before assuming the switch is broken. If the eReader still will not wake, check Kobo’s official repair or warranty options for your model.
Before you start: stop right away if…
- A factory reset erases downloaded books and settings stored only on the device. Sync or back up first when possible.
Follow these steps
Charge fully before testing the switch
Plug the Kobo into a wall charger with a working cable and leave it charging for at least one hour, even if nothing appears on screen.
You should see: A charging indicator appears, or the screen eventually shows a battery or home screen.
Try a forced restart
Follow Kobo’s forced-restart method for your model (usually holding the power button for about 15–20 seconds), then wait for the logo.
You should see: The Kobo logo appears and the device boots to the home screen or lock screen.
Sign out or factory reset only if it boots
If the device turns on but the power switch still misbehaves, open Settings and use Sign out or Reset if Kobo’s support page for your model recommends it. Sync or back up first if possible.
You should see: The device restarts cleanly and the power switch wakes and sleeps the screen normally.
Check official repair options
If it still will not respond after charging and a forced restart, open Kobo’s help site and check repair, warranty, or replacement options for your exact model.
You should see: You know whether repair or replacement is available and what details you need to provide.
Not sure this is the right page? Check here
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Extra tips
What to look for: Any screen flash, charging LED/indicator, or error text when you hold the power switch or plug in the charger.
Before you change anything: Charge with a known-good USB cable and wall adapter for at least 60 minutes. Note your exact Kobo model from Settings (if it still turns on) or the back label. Back up any sideloaded books if the device can still connect to a computer. Avoid prying the case open unless a repair guide for your model specifically requires it.