← Back to search

Phones & Tablets

How do I change how many rings before a Panasonic cordless phone answers?

Answer

On most Panasonic cordless base units, set the answering-device ring count from the handset or base menu, choose 2–7 rings or Toll Saver, then save. After saving, place a test call from another phone to confirm the unit answers after the number of rings you selected.

Follow these steps

  1. Open Answering Device settings

    On the handset or base, open the menu and go to Answering Device (or Answer / Answering system). Look for Ring count, Number of rings, or a similar ring setting.

    You should see: You see the current ring count or Toll Saver option.

  2. Choose the ring count and save

    Use the up/down arrows to select 2 to 7 rings, or Toll Saver if you want fewer rings when new messages are waiting. Press SAVE, then OFF or EXIT to leave the menu.

    You should see: The handset confirms the setting is stored and returns to standby.

  3. Test with an outside call

    From another phone, call the line and count the rings before the Panasonic answering machine greeting starts. Adjust again if you want it to pick up sooner or later.

    You should see: The system answers after the ring count you chose.

  4. Check carrier voicemail if needed

    If the call still goes to cellphone-style carrier voicemail first, your phone company may be answering before the Panasonic unit. Ask the carrier to raise their ring count, or lower the Panasonic ring setting further.

    You should see: Either the Panasonic machine or carrier voicemail answers in the order you want.

Not sure this is the right page? Check here

0 of 5 checked

Extra tips

What to look for: Answering Device or Answer settings, Ring count / # of rings, Toll Saver, SAVE and OFF soft keys, and the exact model label KX-TG273CSK on the base.

Before you change anything: Confirm the model printed on the base matches KX-TG273CSK or your exact variant. Have the handset near the base with a charged battery. Note your current ring setting before changing it. Keep the printed manual nearby if menu names differ slightly by firmware.

Have a different problem?