How do I unlock an iPhone that is locked out after too many passcode attempts?
Answer
If the iPhone shows a passcode lockout timer, wait for the full countdown, then enter the correct passcode once carefully. Full iPhone storage or skipping a 99-cent iCloud charge does not cause this lockout screen. If the passcode is forgotten, erase the iPhone with the Apple ID from a Mac or through official Apple recovery, then set it up again.
Before you start: stop right away if…
- Erasing a disabled iPhone deletes data that is not already backed up.
- Paid unlock services outside Apple can be scams and may brick or steal the device.
Follow these steps
Wait out the lockout timer
If the screen says to try again later, wait the full time shown. Do not keep guessing during the countdown.
You should see: The passcode keypad returns after the timer ends.
Enter the passcode once carefully
When the keypad appears, enter the correct passcode one time slowly. Stop if you are not certain, because more wrong tries lengthen the lockout.
You should see: The iPhone unlocks, or it returns to a longer disabled timer.
Erase with Apple ID if the passcode is unknown
If the passcode is forgotten, use Finder on a Mac or official Apple erase instructions for a disabled iPhone, then sign in with the Apple ID that was on the phone to complete Activation Lock.
You should see: The iPhone erases and can be set up again with the correct Apple ID.
Restore from backup after erase
During setup, restore from an iCloud or computer backup if one exists; otherwise set up as new and reinstall apps.
You should see: The phone is usable again with recovered data where a backup was available.
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Extra tips
What to look for: A lock screen message that says iPhone is disabled or try again in a number of minutes, plus whether you still know the passcode and Apple ID.
Before you change anything: Confirm you know the correct passcode before the next attempt. If erase is required, make sure you know the Apple ID email and password used on that iPhone. Erasing removes data that is not already backed up. Never share Apple ID passwords or one-time codes with unexpected callers.