How do I fix a LoveMoments account when the phone number verification will not send?
Answer
Confirm the LoveMoments app is installed from an official store, enter the phone number in the correct country format, and check that SMS is not blocked. If the keypad shows stars or odd characters instead of digits, leave the field and retype the number, or try verification on Wi‑Fi with airplane mode toggled for mobile data.
Before you start: stop right away if…
- Stop if a site or popup asks you to pay to unlock the account or install unknown software.
- Removing the app can sign you out of a local session; reinstall only the official store version.
Follow these steps
Confirm the real app is installed
Open phone Settings > Apps and scroll the full app list for LoveMoments. If you only see a home-screen shortcut or the app is missing, install or reinstall it from the official app store.
You should see: LoveMoments appears as a normal installed app, not only as a shortcut.
Enter the phone number carefully
On the verification screen, clear the number field and type the full number again, including the country code if the app asks for it. If the field shows stars or strange characters instead of digits, leave the screen and return, then retype.
You should see: The number displays as normal digits and the app lets you request a code.
Request a new SMS code
Tap send or verify, keep the app open, and wait for the SMS. Do not request many codes in a row; wait a couple of minutes between attempts.
You should see: A verification text arrives, or the app shows a specific delivery error.
Check SMS and spam filters
Open Messages and look in spam, blocked, or filtered folders. On Android, also check whether Messages or a third-party SMS app is set as the default so verification texts can arrive.
You should see: You either find the verification SMS or confirm it never arrived.
Retry on a clean network path
Connect to Wi‑Fi, toggle airplane mode on and off, then request one more code. If it still fails, try the same number later or contact LoveMoments support through the official app help option.
You should see: A new code arrives, or you have a clear support path for phone verification issues.
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Extra tips
What to look for: Whether the keypad shows stars instead of digits, whether LoveMoments appears under Settings > Apps, and whether a verification SMS arrives from the service.
Before you change anything: Confirm the exact app name LoveMoments and that it came from Google Play or the App Store. Have the correct mobile number ready with country code if required. Check that the phone can receive ordinary text messages. Do not share verification codes with anyone who contacts you unexpectedly.