How do I return RejuvaCare devices and stop recurring charges?
Answer
Stop using the devices, gather the order number and payment method, then contact RejuvaCare through the official website or phone number on your order materials to request a return/refund and cancel any autoship. Ask for written confirmation that recurring charges are canceled at least 24 hours before the next billing date when their policy requires it.
Before you start: stop right away if…
- Do not share full card numbers, remote‑access codes, or one‑time bank codes with unexpected callers promising an instant refund.
Follow these steps
Collect order and billing details
Write down the order number, purchase date, product names, and the card or payment method that was charged. Check the order email for autoship or continuity language.
You should see: You have the identifiers support needs for a return or cancel request.
Request cancelation in writing
Contact RejuvaCare support through the official site or order phone number. Clearly ask to cancel any future shipments or charges and request an email confirmation with the cancel date.
You should see: You receive written confirmation that recurring billing is stopped.
Start the return or refund process
Ask whether both units qualify for return, whether an RMA is required, and where to ship them. Follow their packing and label instructions exactly and keep the tracking number.
You should see: The return is accepted into their process with a tracking record.
Watch the next billing cycle
Check your bank or card statement around the next scheduled charge date. If a charge posts after a documented cancel, contact the company again with that confirmation, then consider a dispute with your card issuer if needed.
You should see: No further charges appear, or you have documentation ready for a dispute.
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Extra tips
What to look for: Order number, autoship or subscription status, return window dates, RMA or return‑label instructions, and the next scheduled charge date.
Before you change anything: Find the original order email or packing slip. Use only contact details from the official RejuvaCare site or your order confirmation. Do not give remote‑access codes or full card numbers to unexpected callers. Photograph the devices and packaging before you ship a return.