How do I move SiriusXM to a new car when the radio says Not Subscribed?
Answer
Sign in to the SiriusXM Online Account Center and transfer service using the new vehicle’s Radio ID, ESN, or VIN. If the transfer finishes but the radio still says Not Subscribed, leave the car on outdoors with a clear view of the sky and send a refresh signal.
Before you start: stop right away if…
- Only use the official SiriusXM website or app to transfer service; stop if a site asks for an unexpected unlock fee.
Follow these steps
Sign in to the SiriusXM account
Open the official SiriusXM Online Account Center in a browser and sign in with the account that holds your subscription.
You should see: You see your account, vehicles, or radio equipment options.
Start the vehicle or radio transfer
Choose the option to transfer or activate service on a new radio, then enter the new vehicle’s Radio ID, ESN, or VIN and follow the prompts.
You should see: SiriusXM confirms the transfer or shows that the new radio is being activated.
Refresh the radio if it still says Not Subscribed
If the transfer completed but the radio still says Not Subscribed, leave the car on outdoors with a clear view of the sky, tune to a SiriusXM channel if prompted, and send a refresh signal from the account or app.
You should see: Within several minutes the Not Subscribed message clears and channels become available.
Recheck the Radio ID if activation fails
If activation fails, re-enter the Radio ID carefully from Channel 0 or the vehicle’s SiriusXM settings and confirm it matches the new car, not the old one.
You should see: The account shows the correct new radio ID and the transfer can be retried.
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Extra tips
What to look for: A radio message such as Not Subscribed or not subscriber, plus the new car’s Radio ID, ESN, or VIN from the SiriusXM channel or vehicle settings.
Before you change anything: Write down the Radio ID or ESN from both the old and new vehicles if available. Confirm you are on the official SiriusXM account website before signing in. Park where the antenna has a clear view of the sky before sending a refresh. Never share your SiriusXM password or one-time codes with unexpected callers.