How do I handle an unauthorized charge from Yourself First on Android?
Answer
Check Google Play purchase history and your bank or Wallet app for the Yourself First charge, cancel any leftover subscription on the merchant site if you find one, then lock the card and report the charge as unauthorized if it is not yours. Also review Google Account security for unrecognized devices or payment methods.
Before you start: stop right away if…
- Ignore popups or texts that ask you to pay a fee to cancel the charge or unlock your account.
Follow these steps
Check Google Play purchase history
On the Android phone, open the Play Store or Settings path to Google account payments, then go to Payments & subscriptions or Purchase history. Look around the charge date for Yourself First or any pending/hidden purchase.
You should see: You either find a matching Play purchase or confirm it is not in Google Play history.
Inspect the bank or Wallet transaction
Open Google Wallet or the banking app for the card that was charged and tap the Yourself First transaction for merchant details, status, and whether retries are still being attempted.
You should see: You can see whether the charge posted, is pending, or is declining on retry.
Cancel any leftover merchant subscription
If you previously signed up and later cancelled on the Yourself First site, sign in only through a bookmark or typed official address and confirm the subscription is fully cancelled with no renewal left.
You should see: The merchant shows cancelled with no upcoming renewal, or no account exists.
Lock the card if the charge is not yours
If the charge is unauthorized or keeps retrying and declining, lock the card in your banking app immediately and report the transaction as unauthorized.
You should see: The card is locked and the bank accepts a dispute or fraud report.
Review Google Account security
Go to myaccount.google.com on an official browser session, review recent security activity, devices, and payment methods, and remove anything you do not recognize.
You should see: Unrecognized devices or payment methods are removed, or no unfamiliar activity appears.
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Extra tips
What to look for: A Yourself First line item in Google Play purchase history or your bank feed, any pending/retrying charge, and whether a subscription was recently cancelled on the merchant site.
Before you change anything: Have the approximate charge date ready, such as around May 29 if that matches your statement. Use official Google Play, Google Account, and banking apps only. Do not share one-time bank codes with unexpected callers. Lock the card promptly if retries keep declining.