How do I fix a watch that only shows Emergency calls only on Google Fi?
Answer
Confirm the watch still shows as Connected in Wear OS or the Galaxy Wearable app, then toggle Bluetooth, restart the phone and watch, and verify the Google Fi number or eSIM is active for the watch. Emergency calls only usually means the watch is not registered on the carrier network.
Before you start: stop right away if…
- Factory resetting a watch can remove apps and offline data; try reconnect and Fi eSIM checks first.
Follow these steps
Confirm the watch is connected to the phone
Open the Wear OS app or Galaxy Wearable app on the phone and check whether the watch shows as Connected. If it shows Disconnected, follow the app’s reconnect prompt before changing Fi settings.
You should see: The companion app reports the watch as Connected.
Refresh Bluetooth
Turn Bluetooth off on the phone for about one minute, turn it back on, and wait for the watch to reconnect in the companion app.
You should see: The watch reconnects and notifications or status sync resume.
Restart phone and watch
Restart the phone, then restart the watch. After both finish booting, wait a few minutes and check whether the watch still says Emergency calls only.
You should see: Both devices reboot and the watch either gains normal service or still shows the same status for the next checks.
Check Google Fi service for the watch
In the Google Fi app or Fi account on the phone, confirm the watch number or watch eSIM is still active and that the plan includes watch cellular. Follow Fi’s official steps to reconnect or re-download the watch eSIM if Fi shows it inactive.
You should see: Fi shows the watch line as active, or gives a clear reconnect/eSIM setup step.
Re-pair only if still stuck
If the watch remains on Emergency calls only after Fi shows the line as active, use the companion app’s official unpair/repair or Fi watch setup flow rather than random third-party network apps.
You should see: The watch completes setup again and mobile service status updates.
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Extra tips
What to look for: An Emergency calls only, No service, or similar network status on the watch, plus whether the companion app still lists the watch as Connected.
Before you change anything: Note the watch brand/model and whether it uses a Fi eSIM or number share. Keep the phone nearby with Bluetooth on. Avoid factory-resetting the watch until simpler reconnect steps fail. Never share account passwords or codes with unexpected callers.