How do I recover a Google account after forgetting the password?
Answer
Go to accounts.google.com, choose Forgot password, and use a recovery phone, recovery email, or a previously signed-in device to verify it’s you. Avoid unofficial unlock services.
Before you start: stop right away if…
- Paid Google unlock services and unexpected callers asking for codes are scams.
Follow these steps
Start Forgot password on Google
Open accounts.google.com or the Google sign-in screen, enter the email/phone for the account, and tap Forgot password.
You should see: Google shows identity challenges such as recovery codes, SMS, email, or device prompts.
Use a familiar device when possible
Prefer a phone or browser that recently used this Google account, then complete the on-screen verification steps.
You should see: Google accepts the verification and lets you create a new password.
Try recovery phone or email next
If asked, choose the recovery phone or recovery email and enter the code Google sends. Follow only codes that arrive from Google’s official challenge.
You should see: The code works and password reset continues.
Secure the account after reset
Set a new password, confirm 2-Step Verification settings, and update recovery phone/email so a future lockout is easier to fix.
You should see: You can sign in normally and recovery options are current.
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Extra tips
What to look for: Forgot password on the Google sign-in page and prompts for recovery phone, email, or device confirmation
Before you change anything: Try recovery on a phone or computer you have used with that Google account before. Have access to the recovery phone or email if they are still valid. Write down a new strong password once you regain access. Never pay someone who claims they can bypass Google verification.