How do I renew or set up an eSIM on an iPhone?
Answer
Renew the eSIM plan with the carrier first, then on the iPhone go to Settings > Cellular and use the carrier’s install or QR flow to activate the renewed eSIM. Restart the phone and confirm the line shows signal under Cellular.
Before you start: stop right away if…
- Deleting an eSIM before the replacement is active can interrupt service.
- Only install eSIM profiles from your carrier’s official app, QR code, or account.
Follow these steps
Renew the plan with the carrier
In the carrier’s official app or website, renew the eSIM or prepaid plan and wait for a confirmation that the line is active or that a new QR/install profile is ready.
You should see: The carrier shows the renewed plan and provides activation instructions.
Install or turn on the eSIM on iPhone
Open Settings > Cellular, then choose Add eSIM or follow the carrier’s QR code / carrier-app install prompt. Keep the phone on Wi-Fi during activation.
You should see: A cellular plan appears under Cellular and activates.
Set the line as active
Ensure the renewed eSIM is turned on, set as the line for cellular data if needed, and disable any expired plan only after the new one works.
You should see: Signal bars and the carrier name return.
Restart and place a test call
Restart the iPhone, then place a call or use data to confirm the renewed eSIM is working. Contact the carrier if activation stays pending more than their stated wait time.
You should see: Voice and data work on the renewed eSIM.
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Extra tips
What to look for: Carrier renewal confirmation, a QR code or carrier app install button, and whether Cellular shows the line as On.
Before you change anything: Confirm the carrier account is paid and the eSIM plan dates are extended. Stay on Wi-Fi while installing. Do not delete the old eSIM until the carrier says to replace it. Avoid unofficial eSIM marketplaces for a simple renewal of an existing line.