How do I cancel a Guardio membership and request a refund?
Answer
Cancel Guardio from the billing source that charged you—often the Guardio account portal, Google Play, or another store—then request a refund through that same official channel.
Follow these steps
Identify the billing source
Check your bank statement or receipt email to see whether Guardio billed you directly or through Google Play or another store.
You should see: You know which account controls cancellation and refunds.
Cancel auto-renewal
Sign in to the Guardio account portal or the store subscription page and cancel the membership so it will not renew again.
You should see: Cancellation is confirmed with an access or billing end date.
Request the refund officially
Use Guardio's official support or the store's refund request flow. Include the email on the account, approximate charge date, and last four digits of the card if asked by the official form.
You should see: A refund request or case number is created.
Follow up if there is no response
If you get no reply within the timeframe shown on the receipt or support page, contact the card issuer about a billing inquiry after documenting the cancellation attempt.
You should see: You have a paper trail and a next step if Guardio or the store does not respond.
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Extra tips
What to look for: Whether charges came from Guardio directly, Google Play, or another processor, and whether cancellation confirms an end date
Before you change anything: Find the receipt email or bank charge description for Guardio. Confirm which email account owns the membership. Cancel auto-renewal before disputing a charge when possible. Never share passwords with anyone offering a faster refund.