How do I cancel a Guardio trial I cannot set up on my phone?
Answer
Cancel the Guardio trial from the same place the subscription started—often the Guardio account billing page or the Apple/Google app-store subscriptions list—before the trial end date. You do not need to finish setup to cancel billing.
Before you start: stop right away if…
- Do not share account passwords with strangers who call offering to cancel subscriptions for you.
Follow these steps
Find where the trial was purchased
Check email for a Guardio signup receipt and see whether it mentions the Guardio website, Apple subscriptions, or Google Play subscriptions.
You should see: You know which billing system controls the trial.
Cancel in Guardio account billing if signup was on the web
On a computer or phone browser, sign in at Guardio’s official site, open billing or subscription settings, and cancel the trial or turn off auto-renew. Save a confirmation screenshot.
You should see: The account shows the trial will not continue to a paid plan.
Cancel in Apple or Google subscriptions if signup was in an app
On iPhone, go to Settings > Apple ID > Subscriptions. On Android, open Google Play > Payments & subscriptions > Subscriptions. Open Guardio and cancel.
You should see: The store lists Guardio as canceled or set to expire at the trial end.
Confirm no upcoming charge
Recheck the confirmation email or subscription screen for an end date and verify no paid renewal is scheduled.
You should see: You have written confirmation that billing stops when the trial ends.
Not sure this is the right page? Check here
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Extra tips
What to look for: Trial end date, whether signup was through the Guardio website or an app store, and a cancel subscription or turn off auto-renew control.
Before you change anything: Find the welcome email from Guardio or the app-store receipt. Cancel before the trial converts to a paid plan. Ask a trusted family member to help on the same device if menus are hard to navigate. Never give passwords to unexpected callers who offer to cancel for you.