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How do I change a forgotten Google password?

Answer

Use Google official account recovery page and choose Try another way when one option fails. Recovery usually needs access to a recovery phone, recovery email, or a signed-in device—not a password you already forgot.

Before you start: stop right away if…

  • Stop if a site or popup asks you to pay to unlock the account or install unknown software.

Follow these steps

  1. Open Google official recovery page

    On a browser, go to https://accounts.google.com/signin/recovery (or accounts.google.com and choose Forgot password). Type the address yourself; do not use links from unexpected texts or popups.

    You should see: You see Google sign-in or recovery screen asking for your email or phone.

  2. Enter your Google email and start recovery

    Enter the Gmail or Google account address, continue, then choose Forgot password. Follow the on-screen steps for a code to your recovery phone or recovery email.

    You should see: Google offers a verification method you recognize, such as a text code or recovery email.

  3. Use Try another way if stuck

    If the first method fails, tap or click Try another way and pick a method you still control. On a phone, if a text opens full screen and covers Google, use Back or recent apps to return to the Google page without closing recovery.

    You should see: You complete verification through an alternate official method.

  4. Create a new password and save it safely

    After verification succeeds, set a new strong password and store it in a password manager or a private written note. Sign in once to confirm mail and apps still work.

    You should see: You can sign in with the new password and reach Gmail or Google Account settings.

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Extra tips

What to look for: The official Google Account recovery screen and options such as Get a code or Try another way

Before you change anything: Use a computer or phone you already trust when possible. Have your recovery phone nearby for text or call codes. Do not enter your Google password on pages reached from unexpected emails or popups. Never share verification codes with anyone who contacts you first.

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