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Phones & Tablets

How do I fix a Samsung Galaxy S22 stuck restarting on the Galaxy logo?

Answer

A Galaxy logo restart loop is often caused by corrupted cache or a failed software state, not necessarily a dead phone. Booting into recovery and using Wipe cache partition is the usual first safe fix before any factory reset.

Before you start: stop right away if…

  • Wipe data/factory reset erases apps, photos, and files stored only on the phone.

Follow these steps

  1. Force-restart the phone

    Press and hold the Side/Power button and the Volume Down button together for about 10 to 20 seconds until the phone vibrates or the Samsung logo appears again, then release and see whether it boots normally.

    You should see: The phone either reaches the lock screen or returns to the same restart loop.

  2. Boot into recovery mode

    Power the phone off if possible. Then press and hold Volume Up and Side/Power together until the Samsung logo appears, release Power while keeping Volume Up held, and continue until the Android recovery menu appears.

    You should see: You see a recovery menu with options such as Reboot system now and Wipe cache partition.

  3. Wipe the cache partition

    Use the volume buttons to highlight Wipe cache partition, press the Side/Power button to select it, and confirm. Do not choose Wipe data/factory reset yet.

    You should see: Recovery reports that the cache wipe finished.

  4. Reboot the system

    Highlight Reboot system now and select it with the Side/Power button. Allow several minutes for the first boot after a cache wipe.

    You should see: The Galaxy S22 finishes booting to the lock screen instead of looping on the logo.

  5. Consider deeper recovery only if needed

    If the loop continues after a cache wipe, contact Samsung or your carrier about software repair. Use Factory data reset in recovery only if you accept that apps and on-device files will be erased.

    You should see: You either get a repair path or knowingly proceed to a full reset as a last resort.

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Extra tips

What to look for: The phone reaches the Samsung Galaxy logo, restarts, and repeats without loading the lock screen or home screen.

Before you change anything: Charge the phone for at least 30 minutes if it may be low on battery. Know that Wipe cache partition does not erase personal files, but Factory data reset does. Write down any Google account on the phone in case a later reset triggers Factory Reset Protection. Never share account passwords or one-time codes with unexpected callers.

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