How do I fix a Focusrite Scarlett Solo that is not recording on Windows?
Answer
When a Scarlett Solo will not record on Windows, set a matching sample rate in Focusrite Control / Focusrite Device Settings and in your recording app, then confirm the Scarlett is selected as the input device. WASAPI error 9997 usually means the sample rates do not match.
Before you start: stop right away if…
- Install Focusrite software only from Focusrite’s official site to avoid unsafe third-party drivers.
Follow these steps
Open Focusrite device settings
On Windows, open Start and launch Focusrite Control or Focusrite Device Settings. Confirm the Scarlett Solo appears as connected.
You should see: Focusrite software opens and lists the Scarlett Solo.
Match the sample rate everywhere
Set the same sample rate (for example 44.1 kHz or 48 kHz) in Focusrite’s settings and in your recording app’s audio/device preferences. Apply or restart the app if prompted.
You should see: Both Focusrite and the app show the same sample rate with no 9997 error.
Select Scarlett as the Windows and app input
In Windows Sound settings, set Scarlett Solo as the input device if needed. In the DAW, choose Scarlett Solo (ASIO if available, otherwise WASAPI) as the recording device and arm the correct input channel.
You should see: The app meters move when you speak or play into the Scarlett.
Reseat USB and retest recording
Unplug the Scarlett USB cable, wait a few seconds, plug it into a direct USB port (not an unpowered hub), reopen Focusrite settings, and try a short test recording.
You should see: The interface stays recognized and the test recording captures audio cleanly.
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Extra tips
What to look for: Focusrite Control or Focusrite Device Settings, the Windows sound input list, and any WASAPI error such as 9997 Invalid sample rate.
Before you change anything: Confirm the Scarlett Solo is powered/USB-connected and the gain knobs are not fully down. Note which DAW or recording app you use. Install or open the official Focusrite software from Focusrite if it is missing. Avoid random driver packs from unofficial download sites.