How do I remotely erase a stolen Android phone?
Answer
Sign in to Google Find My Device with the same Google account that was on the phone, select the device, and choose Erase. If it is offline, the erase usually runs the next time it connects.
Before you start: stop right away if…
- Erasing the phone removes data on the device and can make continued location tracking unavailable afterward.
- Only use Google’s official Find My Device site; fake recovery pages are common scam targets.
Follow these steps
Open Google Find My Device
On a computer or another phone, go to Google’s official Find My Device page and sign in with the same Google account that was on the stolen phone.
You should see: You see a list of devices tied to that Google account.
Select the stolen phone and erase it
Choose the stolen device from the list, then select Erase device and confirm. If the phone is offline, leave the erase request pending.
You should see: Google confirms the erase command was sent or will run when the phone comes online.
Secure related accounts
Change the Google password and review security for email, banking, and other apps that were signed in on the phone. Enable stronger second-factor methods on a device you still control.
You should see: Important accounts reject the old password and show recent security activity.
Contact the carrier and local authorities
Ask the mobile carrier to suspend or blacklist the line, and file a local theft report if appropriate for your situation.
You should see: The phone number is suspended and you have a record of the report.
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Extra tips
What to look for: The stolen phone listed in Find My Device as online or offline, plus the Erase device option for that hardware
Before you change anything: Use a trusted computer or another phone you control. Sign in only at Google’s official Find My Device page. Note that erase deletes data on the stolen phone and may remove the tracking signal afterward. Have carrier account details ready to suspend the line.