How do I remove a SIM card that is stuck in my phone?
Answer
Power off the phone, use the correct SIM eject tool straight into the tray hole, and avoid prying the card with metal objects. If the tray is crooked or the card slipped out of the tray, stop and use a repair shop rather than forcing it.
Follow these steps
Power off and eject straight
Turn the phone off. Insert the eject tool straight into the hole and push firmly inward until the tray pops, without twisting.
You should see: The tray slides out with the SIM seated in it.
Check for a crooked card
If the tray comes out empty or the card looks caught, shine a light and see whether a corner of the SIM is under the frame. Do not dig with a knife.
You should see: You can see whether the card is still in the tray track or jammed beside it.
Reseat carefully if partially out
If the tray is halfway out, gently pull it evenly from both sides of the tray lip. Straighten the SIM in the tray recess before reinserting.
You should see: The tray moves smoothly and the SIM sits flat.
Stop and get service if jammed
If the tray will not move or the card is loose inside the chassis, take the phone to a carrier or repair shop rather than forcing tools into the slot.
You should see: A technician extracts the SIM without damaging the tray rails.
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Extra tips
What to look for: Whether the tray moves at all, whether the card looks crooked through the slot, and whether the eject hole is for a tray-style SIM.
Before you change anything: Power the phone off first. Use a SIM eject tool or a thin straight paperclip—not a pin that bends sideways. Do not insert liquids or glue. If the tray feels metal-on-metal jammed, stop before breaking the slot.