How do I reset a forgotten Google Pixel phone password?
Answer
A second tablet cannot unlock a Pixel phone’s lock screen. If the Pixel lock PIN or password is forgotten, the usual fix is a factory reset on the phone itself. If only the Google account password is forgotten, reset that password from any browser using Google’s official account recovery.
Before you start: stop right away if…
- Factory resetting a Pixel deletes local photos, apps, and messages that were not backed up.
Follow these steps
Separate lock-screen vs Google account password
If the Pixel will not open past the lock screen, the issue is the device PIN/password. If the phone unlocks but Play Store or Google apps reject the password, the issue is the Google account.
You should see: You know which password needs recovery.
Reset a forgotten Google account password from another device
On a tablet or computer browser, open Google’s official account recovery page, enter the account email, and follow the verification prompts using backup codes, recovery email, or phone number.
You should see: You set a new Google password, or Google explains what verification is still needed.
Factory reset the Pixel if the lock screen is forgotten
A tablet cannot clear the Pixel lock. Power off the Pixel, enter recovery mode with the model’s button combination, and choose Wipe data/factory reset.
You should see: The Pixel erases local data and restarts to setup.
Sign in again after reset
During setup, connect to Wi-Fi and sign in with the Google account. Factory Reset Protection usually requires the previous account password.
You should see: The Pixel completes setup and can be used with a new lock screen PIN.
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Extra tips
What to look for: Whether the forgotten password is the Pixel lock screen code or the Google account password, and whether the phone still unlocks at all.
Before you change anything: Decide whether the problem is the phone lock screen or the Google account password. Confirm any important data is backed up before a factory reset. Use only the official Google account recovery pages. Never share passwords or codes with unexpected callers.