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Phones & Tablets

Why did a Samsung S Pen stop working?

Answer

Reseat the S Pen in its silo to recharge, remove any thick case interference, restart the phone, and reconnect Bluetooth for stylus models that pair wirelessly.

Before you start: stop right away if…

  • Do not insert metal objects into the S Pen silo.

Follow these steps

  1. Reseat the S Pen to charge

    Insert the S Pen fully into its silo for several minutes so the built-in battery can recharge on models that support remote features.

    You should see: The phone recognizes the S Pen and remote features become available.

  2. Restart the Galaxy device

    Restart the phone or tablet, then remove and reinsert the S Pen.

    You should see: Drawing and button actions work after reboot.

  3. Check S Pen settings

    Open Settings, search for S Pen, and turn Air actions or S Pen remote features on again if they are off.

    You should see: S Pen options show connected or ready.

  4. Reset S Pen connection

    In S Pen settings, use Reset S Pen or re-connect, then confirm any pairing prompt.

    You should see: The disconnected message clears.

  5. Inspect the tip and try another S Pen if available

    Replace a worn tip with the official spare, or test a compatible spare S Pen to see if the phone digitizer still works.

    You should see: You know whether the stylus or the device digitizer is at fault.

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Extra tips

What to look for: Messages like S Pen disconnected, Air actions unavailable, or no cursor when hovering.

Before you change anything: Insert the S Pen fully until it clicks. Avoid bending the tip. Note your exact Galaxy model because some S Pens are model-specific.

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