How do I find my Wi-Fi password to set up a new Kindle?
Answer
The Kindle is asking for your home Wi-Fi network password, not an Amazon password. Look up the Wi-Fi password on a computer or phone already connected to that network, then enter it on the Kindle’s Wi-Fi screen and sign into your Amazon account afterward.
Before you start: stop right away if…
- Stop if a site asks you to pay to “unlock” Kindle Wi-Fi or Amazon purchases.
Follow these steps
Find the Wi-Fi password on a device that already works
On a phone or computer already connected to your home Wi-Fi, open the Wi-Fi network details and view the saved password, or read the password from the router label if it was never changed. On Windows, you can often open the network’s Wireless Properties Security tab and reveal the network security key.
You should see: You have the exact Wi-Fi password for the network the Kindle should join.
Connect the new Kindle to that network
On the Kindle Wi-Fi screen, select your network name and enter the password carefully, watching capitalization. If the network does not appear, move closer to the router or try the 2.4 GHz network name.
You should see: The Kindle shows a connected Wi-Fi status and continues setup.
Sign in with Amazon to finish registration
When prompted, sign into the Amazon account that owns your books. Approve any Amazon verification on email or phone if asked, using only official Amazon pages or the Kindle screen.
You should see: The new Kindle registers to your Amazon library.
Reconnect the older Kindle
On the older Kindle, open Wi-Fi settings, join the same network with the same password, then open the store or library sync. If purchases still fail, confirm both Kindles are on the same Amazon account.
You should see: The older Kindle can reach the store or download content again.
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Extra tips
What to look for: The Kindle Wi-Fi network list, the exact network name (SSID) you normally use, and where your household stores the Wi-Fi password (router label, phone, or computer).
Before you change anything: Confirm you are entering the Wi-Fi password, not your Amazon password, on the network screen. Prefer a 2.4 GHz network if the Kindle does not see a 5 GHz-only SSID. Do not factory-reset the old Kindle until Wi-Fi and Amazon sign-in are working. Never give the Wi-Fi password to unexpected callers.